On September 1, 2020, Mutual of Omaha implemented new business rate refresh and benefit option changes to the MutualCare® Solutions Portfolio in 32 states.

Effective November 1, 2020, we will be implementing 5 additional states for the rate refresh and benefit changes. The details are outlined below:

Impacted States
Kansas, Maryland, Massachusetts, Pennsylvania and Wisconsin.

Transition Rules
New paper and e-Applications for MutualCare Solutions will be required beginning November 1, 2020. The new application pack cover series will end in _1120. Please discontinue use of all old applications based on the transition rules below. The following transition rules will apply:  

• Paper Applications 
  • Applications with a signed date of November 1, 2020, and later will get the new rates and benefits and will require our new application.
  • Applications signed prior to November 1, 2020 and received in the home office on or before November 13, 2020, will receive the current rates and product benefits.
  • Old applications received after November 13, 2020, will not be accepted regardless of application sign date. Applications will be closed, and a new application will be required to apply for coverage. No exceptions will be made. 
  • Back dating applications is not allowed and will not be accepted.  
• e-Applications 
  • If you have a pending e-Application started, it must be signed on or before October 31, 2020, to receive the old rates and benefits. You can access your pending application, complete and submit like normal.
  • Pending e-Application must be submitted to the Home Office no later than November 13, 2020, or it will not be accepted.

• Old paper applications will be available for download only on Sales Professional Access until October 31, 2020. 
• New paper applications, e-Applications and marketing materials will be available on November 1, 2020.