Spread the word! Starting June 14, 2021, Mutual of Omaha's long-term care policyholders will be able to view and interact with valuable policy information via Customer Access. 

Customer Access is a great resource that allows clients to view policy information in one convenient spot, 24/7. By logging into our new long-term care insurance portal, clients have access to a variety of self-service capabilities, including viewing benefit details, obtaining policy information and initiating a claim.

How You Can Help

Long-term care policyholders must register upon first login by going to http://www.mutualofomaha.com/access. View our Frequently Asked Questions document with details on the portal as well as tips for helping clients register their LTC profile. 

Additional functionality will be introduced in the future. Until then, for any questions not addressed on the FAQ, please encourage clients to call Customer Service at (877) 894-2478.