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Jan 12, 2022 • LTCI Partners

Mutual of Omaha- New Dual Factor Authentication Coming to Producer Access

 
From the Desk of

Amanda Blackburn

 

 

Please Note:  To avoid business disruption you must register for Okta prior to January 22, 2022.  

Effective January 22, 2022, Mutual of Omaha will be changing the way distribution securely accesses our network and applications on Sales Professional Access (SPA) by implementing a new platform called Okta. Okta is a two-factor authentication process. SPA login credentials cannot be shared.

Before registering for Okta make sure your contact information on SPA is current. The contact information on file will be used for authentication. 

Step 1: Verify Contact Information on SPA

  • Log on to Sales Professional Access (www.mutualofomaha.com/broker)
  • In the upper right-hand corner, select the image of the person
  • Select "Profile"
  • Review your information
  • Update as needed your email address, mailing addresses and/or phone numbers
  • After the change(s) are made, click "Update"

Step 2: How to Register for Okta

  • Open browser window and go to https://login.mutualofomaha.com/
    • This site is for Okta registration only
  • Enter your SPA Username and click Next
  • Enter SPA password and click Sign In
  • Choose a forgot password question
  • Select a security image and click Create My Account
  • A list of options will appear, you must select 1 and we recommend at least 2

For additional information, review the  Okta procedure document.

Step 3: How to Add an Authorized User on SPA (optional)

  • You will need your SPA Username, not your email address to authenticate
  • Prior to January 22, 2022, login into SPA and select the profile image in the upper right-hand corner
  • Select the "Account Access Management" link from the drop-down menu
  • Determine the access level for each authorized user
  • Add authorized user(s) by completing the required fields

For step-by-step instructions on how to add an authorized user on SPA, click here.

If you have any questions, please contact the service desk at 800-847-9785.

Photo

Amanda Blackburn
LTC Sales Director
(402) 351-2801
Contact Me

Photo

Maria Lara-Rivas
LTC Account Executive
(402) 351-6086
Contact Me

  

For producer use only; not intended for the general public.

© 2022 Mutual of Omaha Insurance Company. All rights reserved.
3300 Mutual of Omaha Plaza
Omaha, NE 68175, US

Campaign E2191

Written by LTCI Partners