Premium payments via E-App to cease on March 17, 2022
Important E-APP Update
In order to be compliant with recent legislative changes surrounding electronic payments, the option to submit payment through E-APP will be removed after end of the business day on March 17, 2022. The update includes the removal of both one-time ACH and the mail check options for E-APP, and the credit card option for uploading a paper application.
Please complete the signatures of your E-APP applications that are requesting an initial payment via one-time ACH by 5 p.m. PST on March 17. Any E-APPs left unsigned after the update will not have the option to submit a payment through the E-APP. After the update, all mentions of step 3 being E-PAY will be removed from the E-APP and the step previously reserved for taking payments will instead reflect the beginning of the E-SIGN process. EssentialLTC applications received without premium that are approved and issued will have the premium due as a delivery requirement.
For agent inquiries contact your dedicated Agent Services Team at 888.505.2332 or status@ngl-essentialltc.com. For sales questions contact the Long Term Care Sales Team at LTC@nglic.com.
