Last week's Washington state update contained an incorrect date range for commission charge backs. Here is the notice with the updated range:

As a reminder, there will be full charge back of commissions on any Washington state applications submitted from May 24, 2021 - November 10, 2021 where the premium is not paid for the second year of coverage.

We apologize for any confusion this may have caused.

Upcoming holiday office hours

Please see below for NGL’s EssentialLTC administration's upcoming holiday office hours. Thank you for partnering with NGL. We wish you and your family a healthy and joyful holiday season!

November:

• Wednesday, November 24 - Offices close at 1 p.m. PST
• Thursday, November 25 - Closed
• Friday, November 26 - Closed

December:

• Friday, December 24 - Closed
• Friday, December 31 - Closed

Click here to take a look at the 2022 holiday schedule.

For agent inquiries contact your dedicated Agent Services Team at 888.505.2332 or status@ngl-essentialltc.com. For sales questions contact the Long Term Care Sales Team at LTC@nglic.com.

Thank you.