OneAmerica- Care Solution News April 2020

Apr 28, 2020 • LTCI Partners

OneAmerica- Care Solution News April 2020

Weathering the storm: Here for our customers and our community

COVID-19 Resources for financial professionals and clients

Each day, we continue to learn and adapt to the challenges presented by the coronavirus pandemic. On a regular basis, we update our COVID-19 pages for customers and financial professionals to provide the latest news and resources to those we serve. View the pages and find important updates at OneAmerica.com:

Teaming up to feed our community

As COVID-19 continues to impact our communities, hunger relief agency Second Helpings, central Indiana restauranteur Sahm’s and OneAmerica found a creative way to offer a critical service. By converting a kitchen and cafeteria in the OneAmerica Tower into a meal-preparation service, over 100,000 (and counting) ready-to-go meals have been assembled for low-income families. OneAmerica is proud to support nourishing our community. Read more about this collaboration.

Update: Lapsed policies and grace period extensions

We recognize that due to the far-reaching effects of the COVID-19 pandemic, some life insurance policyowners may struggle to pay their premiums on time. As we announced recently , we’ve established new procedures to help those who have a real need during this time. Since then, we’ve also implemented an automated solution to allow our administrative systems to reflect the grace period extension for policies that have not yet lapsed. Starting when this solution was implemented for each of our administrative platforms, these policies will begin to show as inforce within our systems, not as lapsed. Additionally, we will begin sending out letters to ILFS policyholders who have moved into the extended grace period, and producers will receive copies of these letters. Note: This update DOES impact non-forfeiture options (RPU, APL, ETI, etc.). Please reach out to the Sales Desk at 844-833-5520 with any questions.

Product news

Annuity Care II changes launching April 25

Two key changes are coming to the Continuation of Benefits rider on our Annuity Care II product. Review the key details, including transition rules, states where changes apply and more.

Marketing and sales tools

Virtually here for you: Digital resources at your fingertips

Don’t forget you have access to a world of marketing assets that can help you sell and maintain business. Our new eApp demo and eSignature process videos are here to help you conduct business remotely.

Head to AssetBasedLTC.com to find these and other resources and best practices to support your virtual sale opportunities.

Lifetime protection: Beyond the averages

When and how long will your clients need long-term care? This new motion-graphics video highlights the lifetime benefit option to your advisors. Want to tell a personal story? Learn why Mike Mazzoni is passionate about the work he does. Remember, your clients aren’t average! All assets are now available on the OneAmerica Marketing Store and assetbasedLTC.com.

Enhancing your experience in 2020

NEW: Care Solutions Calculator updates

We recently made two key improvements to the Care Solutions Calculator to improve your experience with the tool. First, you can now choose the inflation duration you wish to show, rather than being limited to the 20-year capped option only. Second, on single premium life cases with recurring premium COB, we have added a check box option to include COB in the premium. Start quoting today!

Reminder: Place your LTCG interview order with one click

No more calls for tele-interview orders! The new auto-order button within eApp automatically places your LTCG order with nothing more than one click. Simply follow the on-screen prompts within eApp, and your client will receive an email with a link to schedule their interview online.

Sales Compensation

News from your Sales Compensation team

Your Sales Comp team is working hard to ensure you continue to get paid on time and accurately. Get important updates from the team, including how to reach out to them for help with compensation, commissions, statements, EFTs and more.

Operations and Compliance updates

Access April interest rates

Effective Wednesday, April 15, some new business interest rates for OneAmerica company products changed. View the announcement for full details.

New Mexico required COVID-19 notice for LTC

New Mexico now requires insurers to provide a specific Notice to prospective purchasers of an excepted benefits policy or plan, including long-term care. Review the full details.

OneAmerica resources

Care Solutions state licensing guide

Access our OneAmerica Care Solutions state licensing guide quickly and easily! Get the current version here.

For use with financial professionals only. Not for public distribution. OneAmerica^® is the marketing name for the companies of OneAmerica. Products issued and underwritten by The State Life Insurance Company® (State Life), Indianapolis, IN, a OneAmerica company that offers the Care Solutions product suite. Not available in all states or may vary by state. LTCG is not an affiliate of the companies of OneAmerica. © 2020 OneAmerica Financial Partners, Inc. All rights reserved. OneAmerica^®and the OneAmerica banner are all registered trademarks of OneAmerica Financial Partners, Inc.

NOT A DEPOSIT. NOT FDIC/NCUA INSURED. NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY. NOT GUARANTEED BY ANY BANK OR CREDIT UNION. MAY LOSE VALUE.

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OneAmerica Financial Partners, Inc.
One American Square, PO Box 368 Indianapolis, IN 46206-0368 United States

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OneAmerica- Care Solution News April 2020

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